Refund policy

At The Watch Studio, we want you to be completely satisfied with your purchase. To ensure your convenience, we offer a hassle-free return and refund policy. Please review the policy details below for more information.

Return Eligibility: You can return a product if it is damaged, defective, or if you have received the wrong item. To be eligible for a return, the product must be unused, in its original packaging, and with all tags attached. An unboxing video is required for all returns and exchanges. Returns or exchanges cannot be processed without this video.

Return Period: To initiate a return, you must do so within 7 days of receiving the product. Requests made after this period will not be accepted.

Exchange: If you receive a damaged or defective product, you may opt for an exchange. Our customer care team will assist you throughout the process and ensure that you receive a replacement product as quickly as possible.

Policy Updates: Please note that our return and refund policy is subject to change without prior notice. We recommend reviewing our policy periodically for any updates. If you have any questions or concerns, feel free to contact us.

Return should be made within 5 days after receiving the product

 If approved then Refund will be credited to the original payment method within 5-7 working days.

Thank you for choosing The Watch Studio for your timepiece needs!